There are many decisions that must be made for a business to operate smoothly and successfully long-term. Some of these decisions are fairly obvious, such as what type of equipment you need to operate, what vendors you wish to work with, and how your marketing plan has been developed and adapts to change. But many business managers don’t often think about what type of phone system they are going to use, opting simply to go with a phone system that may be relatively inexpensive but offers little in the way of useful features, other than perhaps conference calling and hold buttons.
However, in a business landscape now inundated with advanced technologies, it makes more sense to have technology working for you in every way possible, and that includes your phone system. Phone systems for small businesses like Switch are an increasingly popular choice, due to the many benefits that can be derived from such a system and the features that help to improve workflow and enable employees to work more efficiently throughout the day.
Today’s innovative telephone systems are utilized for much more than simple phone calls. There are quite a few phone systems available to choose from, but you need to know what to look for in order to make an informed decision about which system would be best for your business. Below you will find some information as to what today’s modern phone systems are able to do and how the various features can help to benefit your business now and in the future.
Find a system that is vendor owned and operated
You might initially want to choose a phone system that you can control 100%, but that means devoting ample time to ensuring it is running smoothly, performing upgrades, and other tasks involved that require research, learning and training of staff. When you use a phone system that is handled by the vendor, you have a lot less to worry about, so long as the vendor you choose is reputable and reliable.
Other advantages of using vendor operated phone systems for small businesses like Switch include:
- Facilitation of phone transfers
- Automatic upgrades
- One monthly invoice with no surprises
- Additional services can be added on as needed
- Any issues are handled by the vendor rather than your own team
Some phone systems can also be integrated with other applications, increasing functionality and improving productivity across the office. Fusing your phone system with other applications that help your business run can only help your business to better grow in the future and become more efficient.
Smart phone systems
You’d be surprised at exactly what today’s modern and innovative phone systems can do. Smart phone systems can tell you a lot about employee and company performance, as well as provide analysis of the market and help you to better leverage your business and reshape your goals to match emerging trends and changes in the marketplace.
Improved interaction with customers and vendors
While email conversations have become pretty commonplace between colleagues, clients, vendors and others, talking directly over the phone is still more engaging. In addition to the necessary interaction provided by a competent phone system, a smart business phone system like Switch can provide you with additional insight that can help you close sales and deliver invaluable insight into how to increase your company’s chances of success.
Contact anytime, anywhere
Many employees today are often on the go, utilizing mobile devices to continue to conduct business no matter where they may be. Many modern phone systems can be integrated to work with mobile devices as well, so that there is no reason to miss a call or be unable to contact someone at a critical moment.
Now that you know a bit more about what today’s advanced phone systems can do and how they can help your company to grow, you should be ready to seek out one that works best for your company. When researching different phone systems, be sure to be made aware of all the features and functions so that there are no surprises after everything has been installed. Also keep in mind that although some phone systems may come with features that may not necessarily be useful to you at this current point in time, as your company grows, you may find yourself needing more of those features in the future, so consider current use as well as future use when making your decision. In this way you will have the knowledge you need to make a more informed choice and be in a better position to improve efficiency and enable growth at your company.