Too many seniors at home in the afternoon and others not at work all day are bothered by a constant stream of unwanted telemarketer and/or robocalls. You can check out the FTC’s consumer alert sites such as the Federal Trade Commission (FTC)’s website on how to complain. There’s also a good consumer scam alert section to peruse. But watch out not to click on any given phony consumer alert site that doesn’t belong to the FTC or any other branch of the government.
How likely are numerous older adults (or naive younger and middle-aged people) to believe that what’s in any given advertisement is true? Have you ever noticed mail that looks official and serious on the outside turns out to be an advertisement on the inside not related to what you thought it was, such as a letter from a government agency or someone you should take serious? Or maybe the envelope didn’t have the name of the sender or business on it, just a return address or PO Box? Don’t be scammed by what looks like an official letter or phone call which can be a scam or an advertisement from a business not related to what’s printed on the letter that’s made to look so serious that it almost tricks you into thinking the mail or ad came from someone important, like the government or someone you pay for expertise?
The FTC’s consumer alert website warns that crooks use clever schemes to defraud millions of people every year. They often combine sophisticated technology with age-old tricks to get people to send money or give out personal information. They add new twists to old schemes and pressure people to make important decisions on the spot. One thing that never changes: they follow the headlines — and the money.
Stay a step ahead with the latest info and practical tips from the nation’s consumer protection agency. Browse FTC scam alerts by topic or by most recent.
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Why do some older adults fall prey to scams and misleading ads?
University of Iowa researchers have found that older people fall prey to scams and misleading advertisements because a particular area of their brains has deteriorated.Everyone knows the adage: “If something sounds too good to be true, then it probably is.” Why, then, do some people fall for scams and why are older folks especially prone to being duped?
An answer, it seems, is because a specific area of the brain has deteriorated or is damaged, according to researchers at the University of Iowa. By examining patients with various forms of brain damage, the researchers report they’ve pinpointed the precise location in the human brain, called the ventromedial prefrontal cortex, that controls belief and doubt, and which explains why some of us are more gullible than others.
“The current study provides the first direct evidence beyond anecdotal reports that damage to the vmPFC (ventromedial prefrontal cortex) increases credulity. Indeed, this specific deficit may explain why highly intelligent vmPFC patients can fall victim to seemingly obvious fraud schemes,” the researchers wrote in the paper published in a special issue of the journal Frontiers in Neuroscience.
A study conducted for the National Institute of Justice in 2009 concluded that nearly 12 percent of Americans 60 and older had been exploited financially by a family member or a stranger. And, a report in 2011 by insurer MetLife Inc. estimated the annual loss by victims of elder financial abuse at $2.9 billion.
The authors point out their research can explain why the elderly are vulnerable
“In our theory, the more effortful process of disbelief (to items initially believed) is mediated by the vmPFC, which, in old age, tends to disproportionately lose structural integrity and associated functionality,” they wrote, according to an August 16, 2012 news release, Why are elderly duped? UI researchers explain why. “Thus, we suggest that vulnerability to misleading information, outright deception and fraud in older adults is the specific result of a deficit in the doubt process that is mediated by the vmPFC.”
Scammers are hoping to target people with a range of behaviors from impulsivity to poor planning
The ventromedial prefrontal cortex is an oval-shaped lobe about the size of a softball lodged in the front of the human head, right above the eyes. It’s part of a larger area known to scientists since the extraordinary case of Phineas Gage that controls a range of emotions and behaviors, from impulsivity to poor planning. But brain scientists have struggled to identify which regions of the prefrontal cortex govern specific emotions and behaviors, including the cognitive seesaw between belief and doubt.
The University of Iowa team drew from its Neurological Patient Registry, which was established in 1982 and has more than 500 active members with various forms of damage to one or more regions in the brain. From that pool, the researchers chose 18 patients with damage to the ventromedial prefrontal cortex and 21 patients with damage outside the prefrontal cortex. Those patients, along with people with no brain damage, were shown advertisements mimicking ones flagged as misleading by the Federal Trade Commission to test how much they believed or doubted the ads. The deception in the ads was subtle; for example, an ad for “Legacy Luggage” that trumpets the gear as “American Quality” turned on the consumer’s ability to distinguish whether the luggage was manufactured in the United States versus inspected in the country.
Researchers asked each participant to gauge how much he or she believed the deceptive ad and how likely he or she would buy the item if it were available.
The researchers found that the patients with damage to the ventromedial prefrontal cortex were roughly twice as likely to believe a given ad, even when given disclaimer information pointing out it was misleading. And, they were more likely to buy the item, regardless of whether misleading information had been corrected.
“Behaviorally, they fail the test to the greatest extent,” says Natalie Denburg, according to an August 16, 2012 news release, “Why are elderly duped? UI researchers explain why.” Denburg is (at the date of the news release) assistant professor in neurology who devised the ad tests. “They believe the ads the most, and they demonstrate the highest purchase intention. Taken together, it makes them the most vulnerable to being deceived.” She added the sample size is small and further studies are warranted.
Apart from being damaged, the ventromedial prefrontal cortex begins to deteriorate as people reach age 60 and older, although the onset and the pace of deterioration varies, says Daniel Tranel, neurology and psychology professor at the UI and corresponding author on the paper. He thinks the finding will enable doctors, caregivers, and relatives to be more understanding of decision making by the elderly.
“And maybe protective,” Tranel adds. “Instead of saying, ‘How would you do something silly and transparently stupid,’ people may have a better appreciation of the fact that older people have lost the biological mechanism that allows them to see the disadvantageous nature of their decisions.”
How likely are you to believe any given advertisement?
The finding corroborates an idea studied by the paper’s first author, Erik Asp, who wondered why damage to the prefrontal cortex would impair the ability to doubt but not the initial belief as well. Asp created a model, which he called the False Tagging Theory, to separate the two notions and confirm that doubt is housed in the prefrontal cortex.
“This study is strong empirical evidence suggesting that the False Tagging Theory is correct,” says Asp, according to the news release. Asp earned his doctorate in neuroscience from the University of Iowa in May 2012 and is now at the University of Chicago (as of the date of the news release.) Kenneth Manzel, Bryan Koestner, and Catherine Cole from the UI are contributing authors on the paper. The National Institute on Aging and the National Institute of Neurological Disorders and Stroke funded the research.