British Airways is at the center of a lawsuit. One angry man sued the airline over a Grenada-Grenada flight error. Reportedly, the operator of the aircraft erred and booked an e-ticket for the passenger, an obvious spelling mistake. However, the lawsuit claims the man lost time, money and memories, citing a June 23 report from NBCNews on the incident.
The man is suing the airline for landing in Grenada, not Granada back in September. Instead of going to Spain, the Maryland dentist found himself in the Caribbean. On the surface, a trip to the tropical islands doesn’t sound like a bad idea. But if your destination was supposed to be in an area bordering the Sierra Nevada Mountains, you may be taken aback.
Edward Gamson and his partner planned a business trip to Portugal and part of that trip included a leisure visit to Alhambra in Granada, Spain. The plane from London was supposed to be in the air mere hours instead of the expected long duration expected in overseas trips. And when he checked with a flight attendant, it was clear the British Airways flight was en-route to the West Indies.
After three days of agonizing flight time, Gamson and his companion barely made it to their scheduled conference, but by then, their itinerary was ruined. The man then sued the airline for $34,000 over the Grenada and Granada mix up. Although the error was caused by one single letter, it was made worse by what was not included on the airline ticket: time of flight and the airport code. The former passenger said this could have tipped him off to the error and possibly prevented his accidental odyssey.
I have no legal background; I’m a dentist, but I know right from wrong — I don’t know if that does you any good in this world. I really thought they would just want to settle with me, because it’s so apparent that it’s just a stupid mistake,” said Gamson, who is representing himself in the British Airways lawsuit.
According to a CNN report, these types of airline booking mix ups occur more often than many would expect — and more than many can tolerate.
Just a week prior, a woman recently diagnosed with cancer booked a similar trip. She too booked a trip to Spain, but wound out in the Caribbean instead. And unlike the man who is suing the airline company for the Grenada error, the humble woman looked at the glass half-full.
“The person on the other end of the phone probably just misheard me. I honestly didn’t notice the spelling difference,” said Lamenda Kingdon.
Other stories involve passengers being victims to booking errors in the wrong country, state and airport. Still, it’s unsettling that these errors occur, given the current technology in place.